Business: IT Systems Support Services
This service is designed to help businesses maintain their IT systems, in order to deliver their maximum potential in reliability, performance and also to maintain a sensible level of security appropriate for the functions of the business.
Particularly for local businesses, we can be on-site, helping to fix any problems you might be experiencing with your computer systems within 24 hours.
We can perform hardware and software check-ups, provide performance and responsiveness enhancements so that your systems perform their functions that bit (or that much) better, and spot hardware issues (such as hard disks beginning to show signs of impending failure, normally resulting in serious data loss).
Another important part of the service is ensuring that the software running on your systems are secured against common forms of attack, including viruses and trojans, through your Internet connection, as well as making sure that there hasn't been a compromise in the security already in place. We can also advise on what software is worth using or avoiding in this respect to lower the risk of such attacks being successful in the future.
We offer the following as a part of this service:
- Hardware (computer components) & software (the operating system and applications installed) check-up, performance enhancements, upgrading & repairs
- Networking environment check-up, performance enhancements, & repairs
- Computer security check-up, maintenance, enhancements & advice
- Data backup services, to ensure that important information on your computer can be recovered if lost
- Free email-based technical support for customers who have used our services before!
- Free email-based notification of popular software updates (opt-in), and whether or not installing the update is recommended. (Again, for customers who have used our services previously)
Pricing scheme
- Callout fee for areas local to Malton: £25.00.
- Callout fee for areas not-so-local to Malton: £30.00
The callout fee covers the first hour of the visit. Further hours are charged at £15.00 per hour.
For more information, contact us over email or by phone, see our 'Contact Us' page.